Returns & Exchanges
BY JOHNNY. offers returns on full-priced items within 14 days of delivery for a refund, exchange, or store credit. All items must be returned in their original condition, unworn and with all designer tags still attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place your items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn state.
- 3.Label and Post
Download and print your pre-paid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized postal location.
- 4.Processing and Refund
Once your return is received and inspected by our quality control team, your refund or store credit will be processed within 5-7 business days.
